The Associative Model of Data

About thirty years ago, a guy named Codd invented the relational database model based on predicate logic. It took the database world by storm and the companies that adopted it early won a large competitive edge. As you now can see, the relational model of data is by far the powerhouse in today's database systems.

Customer Service: A Matter of Common Sense

There's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern --- qualities that can't be spelled out in a company policy.

Don’t Waste your Time … It won’t work!”

How Many times have you heard that? If everyone listened to that statement where would humanity be now? I am a great believer in the premise that and most things are achievable and can be done well fora lot less expense than a lot of people would have you believe. Several major events have occurred in my life of late that highlight for me that…