The Associative Model of Data

About thirty years ago, a guy named Codd invented the relational database model based on predicate logic. It took the database world by storm and the companies that adopted it early won a large competitive edge. As you now can see, the relational model of data is by far the powerhouse in today's database systems.

Customer Service: A Matter of Common Sense

There's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern --- qualities that can't be spelled out in a company policy.

Don’t Waste your Time … It won’t work!”

How Many times have you heard that? If everyone listened to that statement where would humanity be now? I am a great believer in the premise that and most things are achievable and can be done well fora lot less expense than a lot of people would have you believe. Several major events have occurred in my life of late that highlight for me that…

Designing Web Page Layout? – Spare a Thought for Larger Monitors

There is one common mistake that Web Site Developers often make when designing web sites, and that is the lack of consideration to different monitor sizes in relation to the layout of pages. A large number of Web Page Designers still can't see past the old favourite 14" or 15" monitor. Indeed more people (even though they are using smaller Palm Pilots and Internet connected…