CRM: Technology v Culture

CRM: It's at the forefront of today's business vocabulary and, according to Meridien Research, $6.7 billion was spent globally on Customer Relationship Management software in 2001. However, businesses are increasingly learning that technology and software alone cannot make a CRM system successful, and that communication, behaviour and culture are equally crucial factors in developing a successful CRM strategy.

Selecting A Business Name They Won’t Forget.

Ask 500 people already in business how they decided upon their business name and you will get 500 different answers. Everyone has a story behind how they chose their own business name. Even if the business is named after their own birth name, there's a reason why this was done.

Jumping at the Sun

How many times have you learned a new word, only to immediately see and hear it everywhere you look? Opportunity is just like that. It sits, quietly lurking, just below the edge of your consciousness, and just occasionally, pops its head up for a look around.

Free Scripts Galore!

If you’re looking for a quick and easy way to spice up your Web site, look no further than DevScripts. Over 1,000 scripts are available through DevScripts – ASP, ColdFusion, JavaScript, Perl, and more. The site has just recently launched, so expect many more new scripts in the future.

Your Turn — Linux Questions Answered

A short time ago I wrote an article discussing resources for Red Hat 8.0. Widely touted as a more “user-friendly” version of Linux, I gave it a whirl and intended to share my views with you. Instead, I will respond to some of the many, many questions readers sent in. Thank you all for your feedback! You’ve raised some very good issues.