network
In an increasingly price-sensitive world many business professionals feel that the only way they're going to win in a competitive RFP situation…
"Heidi Fleiss is back!" yelped a gossipy acquaintance at my gym, seeing the former Hollywood Madame interviewed by the Today Show's Matt Lauer on TV. Savvy readers of my column can already guess this case study is about preparing yourself for Effective TV media interviews.
Statistics show that nine out of every ten new businesses fail. Most of these businesses fail within the first year. The rest don't make it past their third anniversary. Given such dismal odds why would you want to start a landscaping or interiorscaping business?
We're turning our focus this new year to customer service e-mail messages, those "answers" we receive in our inboxes when we write to customer service representatives (CSRs) for help. Our research method: Send hundreds of customer service questions and requests via e-mail. We've e-mailed everyone -- from Fortune 500s to ma-and-pa companies, from public corporations to nonprofits and government agencies. We've solicited customer service e-mail…
Millions of you dream of someday starting your own business and achieving financial success and independence--it`s a universal dream. Many also discover the internet and are led to believe this is the perfect medium for making that dream a reality. Which is true, because you can accomplish things on the internet that you don`t have the resources to accomplish off-line.
The title of this article might confuse you. However, a salesperson wrote to tell me that he and his colleagues experience better cold calls when they speak in a more "laid back" manner with a lower energy level. Fascinating!
