Archive
How to Create a “Link-To-Us” Page
Most webmasters are very aware of the value of having quality links from well regarded, high traffic web sites pointing to their…
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Caring for Your Customers
You probably think I am going to say something like, "The customer is always right." Right?? Wrong. I have many philosophies when dealing with customers, but I definitely do not believe that the customer is always right. However, when the customer is wrong, you must handle the situation delicately.
Get Your Hands In The Cookie Jar
This article provides specific instructions on using cookies in ASP.NET applications and discusses a few issues we should be thinking about when using them.
What is Sp^m?
Ask anybody and with a very few exceptions they will tell you "I hate sp^m." Heck, even people who send spam say they hate it. Hating spam is so universal it's almost like hating cancer. Problem is, everyone defines *sp^m* differently:
Mini-Quiz: Use Plain Language
Do your e-mails sound like they were written by the same person who writes tax forms? They shouldn't. Your customer service e-mails should be written in plain, easy-to-understand language.
Using XSLT to Assist Regression Testing
Regression testing is an important software-testing technique in which the output of a program before a change was made is compared to the output after the change in order to determine whether the change introduced bugs.
