Improving Your Improvement Programs

What CEO's eyes wouldn't light up at the prospect of improving productivity and product quality while also saving millions by reducing waste and defects? But if improvement programs are going to have an impact, they must be cross-functional in their approach.

Email Market Without Getting Persecuted

You provide a Web service such as Web site design, Web site evaluation, search engine optimization, graphics design, or copy writing. You find a Web site that could sorely use your services. You send a friendly email message to the Web site's owner.

Six Steps to Selling By E-mail

Free. . . Sale. . . New . . . Hot. . . Act now! These words announce yet another e-mail sales message. We're inundated with e-mail pitches and wary of anything that sounds too good to be true. So, how do you write your e-mail sales messages so customers will open, and most importantly, act on them?

Fire That Salesman

That salesman can't sell anything! Fire'm!! This phrase has been uttered innumerable times by frustrated managers and executives who failed to make their numbers. The blame is always laid at the salesperson's feet. He did not close, she did not get the account; and so it goes, but few stop to look at the reasons for the salesperson's inability to bring home the proverbial bacon.