Everything You Need to Know About Customer Service

Drive down any street; on both sides are businesses competing for your dollars. They have their beckoning signs, their displayed inventories, their trained employees, their promotional strategies all focused on luring the customer and making the sale. If they fail to capture sufficient customer interest and enough dollars, the business dies.

Getting Past the Screener and Into the Interview

I had an interesting conversation a while back with a hiring manager who made a comment about the surprising number of resumes she gets from people seemingly overqualified or from unrelated industries. Most of the resumes she tosses aside with disinterest.

Exposing Your Expertise

Writing and leveraging articles is my most successful strategy for promoting my Website and my speaking and consulting services. Visitors to your site from targeted articles tend to be higher quality leads than those from search engines, and potential buyers like to see that you’re published in many credible outlets. Here are my recommendations to […]