Fire Your Bad Customers And Send Them To A Competitor!

Let's face it; some customers are just more trouble than they are worth. It's the old 80/20 rule... 20 percent of them account for about 80 percent of your profit. These 20 percent are your 'best' customers. They are like gold! You want to keep them - and keep them happy! However, look closely at the other 80 percent of your customers, and you'll likely…

Building Your Business

It's never too early to start saying thanks to your clients, vendors, and referral sources for what they contribute to your business. Everyone loves to be appreciated and acknowledged, so start now and do so every month.

How To Build an Office Team

Help wanted: professional, flexible, dynamic, well-organized, accurate, self-starter, independent thinker, upbeat, energetic, multi-tasked, experienced team player.

Direct Talk on What It Takes to Succeed

A lot of the time, especially in my humor writing, I am extremely sarcastic about Internet marketing. I make fun of the hype, the advertising, and some of the marketing strategies used. At times, my readers may wonder if I believe there is even a point to the whole thing.

Bring Your Visitors Back Clamoring for More! (Part 1)

80% of your Web site is Maintenance! Once your Web site is up, you must maintain it. Maintenance means changes, and each time you make a change, you may make a mistake. I'm really grateful when people point out my Web glitches, and I can be more proactive by checking my site each week.