‘Hit the Road, Jack!’ Giving Difficult Customers THE BOOT!

Have you ever heard the adage, "the customer is always right?" Yes? Well, it doesn't apply to home business owners and entrepreneurs. No, I haven't lost my marbles. It's true. This CAN NOT apply for home-based businesses, and you'd better believe I'm going to tell you why.

4 min read Services

Save Your Traffic From Error Pages

When I took the time to look into the error pages that showed up, using my site statistics tools at my domain, I saw that people were trying to access pages that were not set up! I was losing traffic that was looking for me!

2 min read Archive

If You Build It, Will They Come

A movie a few years back made the concept of building something and having people show up famous. And, as Hollywood would have it, it worked. But this is the real world. Or at least the real internet world, and things don't happen exactly that way.

4 min read Archive

Creating Printer-Friendly Web Pages

Reading from a computer screen is uncomfortable, so users may often want to print the page they're viewing. The problem is that web pages don't usually lend themselves to print.

3 min read Archive