Facebook’s New Strategy: Ignore Your Customers

Remember all that talk about Facebook becoming more democratic? Despite the highly publicized rhetoric, all appearances point to a Mark Zuckerberg dictatorship, relatively deaf to user complaints. While business owners have the right and responsibility to run their business as they see fit, the young CEO might want to reconsider saying one thing and doing another. It’ll just come back to bite him.

LinkedIn Does Some Redesigning of Its Own

Facebook is not the only social network doing some redesigning. LinkedIn has made some changes to users' inboxes on the homepage. These changes are certainly not as drastic as Facebook's which have the community in an uproar. I might be wrong, but I don't expect much of a backlash here. The inbox now only appears on your home page when you have unread messages (though…

Twitter Measured Against Google, Facebook Yardsticks

Twitter turned three years old this weekend, and to hear some people tell it, the service is on a path that'll have it taking over the world in no time.  But comparisons to a sort of kinder, less articulate Stewie Griffin may be a little premature, since it turns out Twitter hasn't measured up to two other companies.

Facebook Just Became a Better Marketing Tool

Facebook has started including updates from Pages in the news feed. While some of the pages users were already subscribed to are not showing up at this point, any they subscribe to from now on will (unless users elect not to see the messages). Facebook was already a great marketing tool. I've recently discussed a number of reasons why. But this is a way for…