Who is the Customer in CRM?

Working at Home : Your First Year Revisited

For reasons that escape me now, I kept sort of a diary during my first full year of working at a home based business. It was nothing close to being a complete daily diary, but was more of a collection of scribbles about things that I felt were worthy of note at the time. Since quite a bit of time has passed since then, I…

What’s All the Fuss About Internet Cookies?

As if keeping your computer operating properly wasn't enough, advertisers on the Internet like to utilize it to do their bidding, too. They love it when your computer is fast, powerful, and responsive! They'll use as much of your computer and your Internet connection, which you unknowingly allow, hawking their wares and even attempting to scare you into purchasing their products.

Get more done!

Have you ever heard the old saying If you want something done, ask a busy person? Ever wondered why?

3 Tips for Improving Your Communications

As a manager, you have so much to do and so little time to do it. You know communicating with your staff is critically important, but how can you make it easier? Here are 3 techniques you can use: