Top 10 Ideas for Your Tax Refund

Even if your tax refund isn't as large as you'd like, think of it as a lump sum. It can do so many wonderful things for you! Why not use it to make your life just a little bit easier?

Ask a Disaster Recovery Specialist

What would happen to your data if: a. you backed your SUV over your laptop? b. your laptop spent two days in a sunken cruise ship submerged at the bottom of the Amazon River? c. firefighters rescued your computer's scarred carcass from a flaming warehouse?

Do you want to remember your members?

By this I mean, on your login form, have you ever wanted to have a "Remember me" checkbox, allowing the member to not have to enter their username and password every time the come to your web site?

Clawing Through Change

Some of the most important lessons I've learned about transforming organizations came from the struggle to shed an unpleasant habit. During high school and most of college, I was a fingernail biter. It's one of those nasty nervous habits that no one feels good about. My jagged, raggedy, nibbled, nubbin nails were a constant source of embarrassment.

The Perils of Using Jargon

Recently I spoke with loans officers at several of my local banks in order to find out the costs associated with a housing loan. One of the things that struck me in all of these conversations was the astonishing (to me) level of jargon used by the bank staff when explaining their products to customers.