Neglect and Misunderstanding of Backups

I had a call this week from a client who needed a file restored from backup. I had set them up with DVD-RAM and a Supertar a year ago, and had labeled five cartridges with Mon, Tues, etc. I know that (or thought I knew) they followed this rotation for a while, because I had used the previous day's backup to restore files for them…

If Your Website Isn’t Your Best Sales Representative, Fire It And Get A Better One.

To many of your potential customers, your website will provide the most concrete representation they have of your company. Very few will come to your front door. Others may see one of your ads in the Yellow Pages or may have heard from a colleague that your company may be a suitable supplier. Following this, they may call your switchboard, and from that may get…