Do Your Employees Really Need Customer Service Training?
If you go to the doctor with a headache, do you demand a particular treatment before she examines you? Of course not!…
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If you go to the doctor with a headache, do you demand a particular treatment before she examines you? Of course not!…
Post-mortems-- Much of our work is repetitive. Post-mortems will spare you having to re-invent the wheel each time. Upon completing a project, think over what you learned and how you could make it easier the next time. If you run training sessions and the materials often arrive at the last minute, analyze why -- are they compiled at the last minute? Is your printer unreliable?…
1) Aim for effectiveness, not neatness. Neatness as an end in itself can even be risky: Putting things away just to clear off your desk can cause you to lose or forget them.
Much incoming e-mail can be read once, then promptly deleted-this means less e-mail clutter to wade through. At the least, do a clean-up once a month.
Here's a few things I've discovered along the way that you will like about owning your own home based business.
E-mail has largely replaced the fax machine. But there are times when a fax machine is indispensable -- such as when you must fax something that doesn't exist in your computer.