Defending Organic Search: The Other Side of the Comscore IAB Study

IAB and ComScore recently released the first major study on the effectiveness of sponsored search advertising. Not surprisingly, considering the study was sponsored by Overture and Google, the report was very favorable towards sponsored search, often at the expense of organic search.

Froogle What is it good for?

Have you been to Froogle yet? It's a new product search engine from Google. It's actually existed for almost a year now, but it only went live as a link from Google's homepage in the past month. It's quite possibly the greatest online marketing tool for retailers ever invented.

Attracting New Business on a Shoestring Budget

In a recent marketing workshop I attended, I discovered that most business owners rely on just two or three strategies to attract new business. Even well-established companies tend to rely on one or two strategies. However, there is a multitude of ways to drive new business to your door. Here are a few:

The Critical Ingredients for Great Customer Service

I never thought I would get to a point in my life where all I wanted to do was to "simplify it". Like it or not, I guess I am there. I am not saying I am "old", I just remember a time when "Spam" stayed in a can and when viruses were something you could avoid if you washed your hands frequently. Now, both…