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Has Google manually intervened on the results of the keyword "Jew"? As reported here, this particular keyword search's top result was JewWatch.com,…
KANA has announced the release of its service resolution management (SRM) solutions, targeted to help reduce the costs associated with resolving customer issues through assisted and self-service applications. KANA SRM includes KANA Self-Service applications (to provide customers with multichannel tools and a service portal to help manage their relationship with the enterprise); KANA Assisted Service (to provide service agents with current and consistent knowledge); and…
Vice President of LookSmart, Dakota Sullivan, is apparently a very busy man. Nevertheless, he finally took time out to be interviewed by Web Rank CEO Kalena Jordan. In the interview, Mr Sullivan reveals how the Yahoo/Inktomi deal will affect LookSmart, the new features LookSmart will be introducing for Small Business Listings customers shortly and why he thinks WiseNut is a better search engine partner for…
Lenders and investors may see hundreds of business plans in a single day. Make your business plan stand out against the rest, and avoid these common mistakes.
A recent study of New Zealand's Top 100 Companies by us here at Web Rank Ltd has revealed that every single one of New Zealand's leading companies have web sites that sabotage their ability to be found by Internet users.
ALF, not a nickname for Alfred but an acronym for Application Layer Filtering, is one of the hottest new buzzwords in a jargon-laden security subfield: firewall technology. Firewall vendors are rushing to implement ALF into their firewall products, and/or beefing up their ALF implementations to compete with those of other vendors. But exactly what is ALF and is it a "must have" feature to look…
