CRM ROI: Fact or fiction?

Getting analysts to agree on the potential returns of CRM is nearly impossible. Several reports published in 2003 claimed that the return on investment (ROI) from recent CRM implementations had been dismal, with eight out of 10 projects failing to deliver on ROI promises, and project failure rates typically running between 50% and 70%. Other reports were more optimistic, estimating that about 70% of companies…

Being a Disciplined Home Business Boss

Leaving the corporate world for a home business is exciting. Being one's own boss and making one's own decisions is a great feeling. However, one still needs to have discipline to be effective at being a home business boss. In my home business I have found at least two things that one must be persistently disciplined about in order to achieve success.

Do You Really Need PR?

The right kind of PR, that is, the kind that puts you in charge of the care and feeding of a lot of people who play a major role in just how successful a manager you're going to be?

Should You Write Your Own Business Plan?

If you are just starting a company and looking for funding, or looking for additional funding for growth, you will need to develop a traditional business plan. Creating a business plan is a business hurdle that entrepreneurs seem to dread. Do you do it yourself? Do you hire someone to do it? How do you get it done quickly, but without spending too much money…

Help with Windows 98 / Internet Explorer Problem

Hello Mr. Holzman, I have been tweaking my computer trying to fix it since Mcafee royally messed it up, I can no longer update windows or when I click on a link a blank page appears and or if I right click on the link it will not open. Any suggestions? I have IE6 Thank You, S. L.