Windows SP2 Upgrade to Cause Problems According to IT Managers

SupportSoft today announced the results of a national survey conducted among IT management in which 66% believed that they will incur more end-user calls for support when deploying SP2, Microsoft's most recent major upgrade to Windows XP with significant new security features.

Search Engine Personalization: The Fallout

There has been a lot of discussion recently about search engine personalization, with search engines such as Yahoo! and Google experimenting with factoring in profile information to adjust search results based on relevance to a specific user rather than just giving the exact same results to every user who searches for the certain keywords.