Customer Service IS Corporate Messaging
How many corporations know how its customer service (CS) department and personnel are interacting with the public ...
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How many corporations know how its customer service (CS) department and personnel are interacting with the public ...
Microsoft demonstrated its integrated communications client, Microsoft Office Communicator 2005.
With the battle for the next generation of DVD formats wages, a number of technological giants have chosen sides.
Walt Mossberg weighs in on Google Autolink in today's Wall Street Journal. Basically his stance is consistent with what he wrote in 2001 on Smart Tags.
Last week i talked briefly about Tagsy, a social bookmarking and feed management service that integrates with Firefox.
It has been well documented that people are using search engines to research and buy products online.