AOL Introduces VOIP Service

Maps for the Masses from Google

Google has upped the ante again in the white-hot local search area, integrating Keyhole satellite mapping into Google Maps. I wouldn't believe it if I hadn't seen it with my own eyes. The coverage is already extensive... and best of all, free.

Reputation Destruction and Crisis Management

Jim Horton is talking about reputation destruction, and his post on ruined CEO reputation coincides with a story a friend told me recently of how he suspected one of his competitors might be spreading rumours about his company to damaging effect. Both are offline examples, so what of online reputation crisis management?

New Yorkers Want Wal-Mart

A recent consumer survey that measured the opinions of New Yorkers about the opening of Wal-Mart stores within the city's five boroughs revealed that 62% would welcome the discount retailer to the city.