Improving Customer Relationships: Beyond the Buzz

Customers are always a hot topic. But lately the discussions on customer relationships, including retention, satisfaction, and loyalty, have intensified. What is the basis for these discussions, and more importantly, what are leading organizations actually doing to improve customer relationships?

Intel, AMD Fight For Dual-Core Debut

Last week, it was reported AMD would be releasing their dual-core processing technology featured in enterprise-level machines later this month (April 21). Chief competitor Intel has not taken this news lying down.

Microsoft Files 8 Lawsuits Targeting Counterfeiting

Microsoft's legal department announced the filing of 8 lawsuits in 7 different states against PC developers and resellers for the alleged distribution of counterfeit, illicit and unlicensed Microsoft software and the components accompanying them.