Turning AAs Into a Competitive Advantage

We surveyed 160 Administrative Assistants and Executive Secretaries and asked them to identify the key things salespeople could do to gain their support in reaching their bosses.

The Continuous Alarm Bell for Telcos

BBC News interviewed Niklas Zennstrom, the CEO of Skype, on Friday. The wide-ranging interview includes commentary on Zennstrom's early venture with Kazaa and discusses Skype and its impact on traditional telephone services.