Sneaky Spam

Spam is everywhere. There is almost never a day that goes by where I don't find my inbox flooded with dozens, if not hundreds of spam emails.

The Great American CustomerService Unawareness Campaign

Q: I'm so sick of you so-called business experts always saying the customer is always right. This is my business, not the customer's, so I'm the one who's always right. Sure, they can have an opinion, but in the end it's up to me to decide who's right and who's not. And if the customer doesn't like it they can take their business elsewhere. What…

MSN Search Introduces More Sports Answers

One of the features being added to search engines is the ability to take a query and provide more than just the standard search results as a response. A number of engines have introduced options that allow users to receive specific answers when they enter a query about a certain subject.