Archive
Loose Lips Sink Ships
I agree that knowledge should be free, but the next person I see revealing their hard attained business practices in a public…
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The Truth About Blacklists and How They Affect You
I have answered a few questions about blacklists lately and I thought it would be useful to clear up some possible misconceptions about blacklists and their effect on your email deliverability.
Dell Customers Care-Less
The world's biggest PC maker has shuttered online message support forums that were once the core of a high-quality customer service offering.
Competition is Good, Copying is Bad
I've always been of the opinion that competition is a good thing. It encourages all of us to be better and make better products. While it might be true that imitation is the sincerest form of flattery, copying someone else's work is simply wrong.
Managers: Super-Charge Your PR
Ain't a gonna happen unless business, non-profit and association managers, possibly like you, do something positive about those important external audiences of yours that most affect your operation. And then, as you persuade those key outside folks to your way of thinking, help move them to take actions that allow your department, group, division or subsidiary to succeed.
Responding to Blogging Criticism
Thanks to Robert for linking up to ProBlogger.net while I slept last night. It's always nice to get a positive link from a larger blogger who sends an influx of new readers into your blog.
