Fake Blogger Disappears In Poof Of Logic

After an emotional weblog post about reaching his estranged father after nearly 30 years, BBC Radio's Tom Coates received a heartfelt message in the comment thread from one Barry Scott. A long cyber-drive later, Coates learned that commenter Barry Scott didn't really exist, and this was a tale of bad e-marketing judgment.

Hosted CRM: What is it?

When hosted CRM was first introduced, concerns were voiced about its drawbacks: the lack of customization, integration with other applications, support, third party storage, control over data control and the performance of service reps - not to mention the all-important security issue.

Fear Strikes Google

Comcast and Google will offer Time Warner $5 billion for a minority stake in AOL, which currently provides Google with 11 percent of its revenues.

Microsoft Accused of Being Nice?

Wednesday morning, when I awoke to my cat Hypertext using my arm as a scratching post, my sixth sense told me that something, somewhere had shifted overnight.