Microsoft Scores Big With Yahoo Chat

Fake Blogger Disappears In Poof Of Logic

After an emotional weblog post about reaching his estranged father after nearly 30 years, BBC Radio's Tom Coates received a heartfelt message in the comment thread from one Barry Scott. A long cyber-drive later, Coates learned that commenter Barry Scott didn't really exist, and this was a tale of bad e-marketing judgment.

Hosted CRM: What is it?

When hosted CRM was first introduced, concerns were voiced about its drawbacks: the lack of customization, integration with other applications, support, third party storage, control over data control and the performance of service reps - not to mention the all-important security issue.

Fear Strikes Google

Comcast and Google will offer Time Warner $5 billion for a minority stake in AOL, which currently provides Google with 11 percent of its revenues.

Microsoft Accused of Being Nice?

Wednesday morning, when I awoke to my cat Hypertext using my arm as a scratching post, my sixth sense told me that something, somewhere had shifted overnight.