Blogged! Googled! Busted!

The problem with blogs is anyone can read them and they do. The recent adventures of an Iranian man who became a Canadian citizen on the U.S./Canadian border were all based on his blog. Customs found out about him, googled him and found his blog.

An Online Christmas Carol: Part III

"Christmas timethe only time I know of, in the long calendar of the [online] year, when men and women seem by one consent to open their shut-up [wallets] freely, and to think of people below them as if they really were fellow-passengers to [eBay], and not another race of creatures bound on other journeys"

Microsoft Ready To List Classifieds

The company plans to have its "Fremont" online classifieds service become part of Windows Live, and let users of various MSN services offer items for sale.

How Not To Serve Your Customers Online

Verbal abuse, deceptive in-stock claims, high-pressure upselling, and attempts to charge a credit card when a customer posts negative feedback about a business comprise this primer on actions that could reflect poorly on one's business.