Customer-Focus: Getting to Truly Know Your Customers
Asking people directly what they think can confuse them and lead them to make poor choices. Giving them too much choice makes…
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Asking people directly what they think can confuse them and lead them to make poor choices. Giving them too much choice makes…
A thoughtful article on Friday by Richard Sambrook, director of global news at the BBC, on how the internet is disintermediating news:
Businesses small and large have a growing concern over cybercrime, and for good reason.
The business of Google rolls along, subpoenas and the potential of trade secret exposure to the Feds notwithstanding; two sections and one button made their way into Google News and Gmail, respectively.
Eric Schmidt, Sergey Brin, and Larry Page repeat their base salaries of $1 for 2006, just as they took in 2005; don't be in too much of a hurry to launch SaveGooglers.com and start a fundraiser, though.
If you're company is one you think may end up being investigated by the federal government, here's a tip: Delete anything that might upset your mother. Enron employees are facing further embarrassment after the Federal Regulatory Energy Commission released the company's cache of some half-million employee emails, now easily searchable online to professional and amateur muckrakers.