Archive
Sucking up
Guy Kawasaki thinks that sucking up to bloggers is a great idea. Om Malik and Michael Arrington disagree.
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AOL Foots Bill For Non-Profit Email
AOL wasn't about to let history repeat itself. This time when it made an announcement about its email system, nobody was going to misunderstand anything, blast it all! The press release had plenty of repetition, a full preemptive Q&A, and a Biff Tannen style, "no, butthead," peppered throughout.
Ask Challenges The Online Mapping Crowd
Ask.com launched its revamped Maps product at SES 2006 NY last week to the warm approval of users, and called out its competition on imagery quality.
Andy Beal Guides Firms To Rep Tracking
The marketing guru recently posted a lengthy guide to tracking one's online reputation as discussed in the news and the blogosphere.
Google Click Fraud Settlement: $90 Million
A class-action lawsuit filed by Lane's Gifts and Collectibles in Arkansas against Google could end soon if the presiding judge approves a proposed settlement.
Customer Service Blogs: Communication is key
Customer service blogs are one of the most powerful types of business blogs, for keeping open the lines of communication, between company and customer.
