Archive
The Flip Side
I knew it would happen. Someone would latch onto my story about Yahoo! Finance and extrapolate to the whole company. It's human…
Part of the
network
network
Driving Consumer Confidence in Self-Service
We all know the frustration of poorly designed automated systems. You email customer service only to receive an automated response that doesn't answer your question.
ESPN, Orbitz Team On Sports Travel
The worldwide sports leader and the online travel site have a website in development that will literally make it easier to follow a favorite team around during the season.
C Programming References A Quick List
Whether it is C or C# or C++, somewhere there is a website that can help the vaunted programmer find some useful bit for his or her work.
Understanding Social Bookmarketing and Delicious
Delicious is a social bookmarking system, that is notable, not only for its unusual web address http://del.icio.us, but for its unusual approach to content building that is becoming increasingly popular.
If This Means No More Plaxo Emails, Great
One of my (few) pet peeves is getting emails from people with the canned Plaxo message.
