Archive
No, Really. Put The Customer In Charge
Guy Kawasaki* cranks out a top-10 list on "The Art Of Customer Service." My favorite of the lot:
Part of the
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EU Domain Takes Off
Europeans have rushed to grab a virtual home in cyberspace, says the BBC.
CGM in the News
Consumer Generated Media (CGM) has been in the news the last couple days. Two items in particular caught my attention.
Web Site Analytics: Read Between The Lines (And Charts, And Graphs)
Traffic analysis is a key ingredient in online marketing success. The numbers, charts and graphs provided by your favorite web statistics software are invaluable.
Can You Hear the Opportunity?
As a continually evolving online marketplace continues to do just that, marketers are always looking for the next big thing. Those untapped markets that can help take them and their clients to the next level.
Chevy Tahoe Kerfuffle: Does Chevy get the Last Word?
A ton of commentary has been levelled at GM's Chevy Tahoe team over its Apprentice-linked effort to let customers assemble their own TV commercials.
