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Customer Service on the Edge
Companies that listen to bloggers have a unique opportunity to improve their reputations and win converts to their business models.
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Start Using Web Site Analysis Tools
What are the pitfalls to avoid when starting to measure Web site performance using Web Site Analysis Tools?
Walking in the Search Engines Shoes
You know the old saying about not criticizing someone until you walk in their shoes.
Drag and Drop WordPress Design
This looks pretty interesting - Canvas:
Are You Using the Wrong Web Metrics?
Do you base success on measuring the volume of visitors and page impressions? Such measures may in fact reflect the failure-rather than the success-of your website.
IBM Unstructures Biz Intelligence
On Wednesday, IBM plans to unveil its WebSphere Content Discovery for Business Intelligence solution, an enterprise search and unstructured information discovery software. IBM calls it an "industry first" for its ability to gather and understand unstructured information from audio, video, comments, and others.
