Entrepreneurs and Irritable Online Marketing Syndrome

Every year, many one-man online Web sites and small e-tailers close their online business doors and drop out of the internet marketing race without giving themselves a fair shot at success because of Irritable Online Marketing Syndrome (IOMS).

AOL Wants You Dead Or Alive

You would think being dead would get you out of your AOL account. Not so, apparently, unless you can be a ghost in their machine and possess a customer service rep. The daughter of woman killed in a car accident tells Consumerist.com that an AOL rep requested her dead mother call in and cancel herself.

CRM Wrapup: Debuts And Deals

InfoStreet's web-based StreetSmart suite adds CRM and sales force automation; gateway security firm IronPort opts for Click Commerce to push supply chain data to CRM; and Hong Kong-based CDC Corporation ups its offer for CRM pioneer Onyx Software.