Turning Customer Service Inside Out!
While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid…
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While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid…
Sam Ramji of Microsoft's Open Source Software Lab extended an invitation to Mozilla's Firefox development team to spend some time at Redmond to receive Vista support for the Firefox browser and Thunderbird email program.
OK, despite what you think of me for being a mondo butthead on Sunday, I noticed one thing: Microsofties are quite willing to engage and fight for their product/service's reputation.
Duet, the "groundbreaking collaboration between SAP and Microsoft," is turning heads yet again.
Google's dustup with publishers around the globe last year over its plan to digitize every book in its path, sans permission, gave someone an idea. What if we do that with their permission? LibreDigital general manager Craig Miller says his company's digitization service isn't in direct response to Google, but a "natural extension" of what they were already doing.
Now that the Universal Service Fund has drawn to a close, Verizon Communications will impose a fee on new and existing digital subscriber line (DSL) customers.