Small Businesses: Go Local Now

Turning Customer Service Inside Out!

While companies focus thousands of dollars on external customer service in hopes of wooing and retaining customers, little attention is being paid to the effect poor internal customer service has on overall customer satisfaction.

Indeed Hits a Million Per Month

Job search engine Indeed.com pinged me to brag on themselves a little. The company has broken the million job seekers per month barrier, a 300 percent increase in 2006.

Blogs Of The Washington Post-Adolescents

Anybody with kids knows an unedited comment can fly from the little darlings' mouths in the most inappropriate of places, making socially conscious parents sudden candidates for a Child Services interview. Toddlers are forgivable, but what happens when post-adolescents let loose in the blogosphere, only to be quoted in the Washington Post?

Why NAT Traversal Matters to You!

Have you ever wanted to connect to your home machine from work -- or vice versa -- but were unable to do so because you were behind a Linksys, NetGear, or Apple router?