How Not To Handle Customer Service Calls

I awoke this morning to a few inches of snow on the ground. Nothing unusual here in Colorado, but as it so happened the snow must have caused some problems in my internet connection.

Yahoo! Launches Search Marketing Blog

As expected, to accompany their recently redesigned Panama ad platform, Yahoo! has launched a blog focusing on their search marketing endeavors. Called the Yahoo Search Marketing Blog, Yahoo is expected to use this spot to provide Y!SM members and non-members alike timely SEM information, while relating it to the Y!SM environment. The blog’s introductory post […]

Protecting Your Lap top

If anything makes an argument for disk drive level encryption, or synching a laptop back to the head office better than the recent news and meetings over the ability of US Border Guards being able to seize and inspect a companies laptop I cannot think of one.