Searching Bing By Voice from Your Phone

Back in 2007, Microsoft acquired Tellme Networks, the company that provides the Tellme service, which is a technology that allows mobile users to "get what they want" on their phones with their voice.

Marketers Ignoring Customer Feedback from Social Media

A Social Media Survey conducted on behalf of PRWeek and MS&L by PRWeek and CA Walker found that marketers don't make changes to their products based on customer feedback, despite monitoring feedback being one of the most common business uses of social media in the first place. The survey found that 70% of marketers say they've never made a change to a product or marketing…

Why Your Robots.txt Blocked URLs May Show up in Google

Matt Cutts has appeared in yet another Google Webmaster Video, and this time he has a whiteboard with him so he can illustrate what he's talking about. What he's talking about this time are uncrawled URLs in search results. Cutts says Google gets a lot of complaints from webmasters who say the search engine is violating their robots.txt files, with which they intend to keep…

Google Goes Back To Browser Basics

Leave it to Google to (try to) plug an odd little knowledge gap.  Even as people can't find Iraq on a map and push the limits of irony by misspelling "embarrassed," the search company has, for some reason, created a site to teach what a Web browser is. WhatBrowser.org is a very simple site that is able to tell visitors what browser they're using.  A…

Facebook Tries to Monitor Happiness

Facebook has revealed the United States "Gross National Happiness," the results of a study on the collective mood of Facebook users. Facebook "data scientists" started a project earlier in the year to measure the overall mood of people from the US on the social network, based on what they said in status updates.