Bad PR – Dell But Not Apple?

I totally forgot about the amount of mainstream press that Jeff Jarvis' generated against Dell when Dell's customer service told him to "pound sand."

Google Stumbles Into 2007

After a 2006 marked with unparalleled growth, high-profile acquisitions, and launching of new services, Google has a lot of work ahead to top itself in 2007. As the new year begins, the company seems to have stumbled coming out of the gate.

Insider Threats

Organizations in many ways contribute the actions of their employees.