E-Government Sites Stagnant
Satisfaction with federal government Web sites rose slightly in the fourth quarter of 2006.
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Satisfaction with federal government Web sites rose slightly in the fourth quarter of 2006.
I totally forgot about the amount of mainstream press that Jeff Jarvis' generated against Dell when Dell's customer service told him to "pound sand."
After a 2006 marked with unparalleled growth, high-profile acquisitions, and launching of new services, Google has a lot of work ahead to top itself in 2007. As the new year begins, the company seems to have stumbled coming out of the gate.
Organizations in many ways contribute the actions of their employees.
A new year is upon us, and many industry analysts are speculating about whether or 2007 will be the year in which a new competitor arises to challenge Google. Reality, however, suggests that this type of scenario may not be quite as simple as it looks.
Apple has faced a fair amount of scrutiny in recent weeks concerning the Digital Rights Management (DRM) technology tied to its online music store, iTunes. It now appears that the company is in for a legal battle over its DRM practices as well.