Critiquing Google’s Customer Support

In my last column, I scoured the web, drumming up angry AdWords users from the depths of blogs and message boards and consolidating their suffering into a plaintive against Google's customer service.

Handling Getting Buried on Digg

From Karoli at Odd Time Signatures comes the story (via The Zero Boss, and prior to that Chris Winfield of the website 10e20) of one Chandler Kent, a 19-year-old college student who wandered into the sights of the Digg bury brigade.

Google, Earthlink Clear MuniFi Hurdle

On Friday, Google and Earthlink came to finalized terms on the contract to build infrastructure for a free wireless network for the city of San Francisco. The city's Board of Supervisors must now approve the deal in order for the companies to move forward with construction.

The Wisdom of Digg

If you want an idea of what's ailing America these days, shuffle over to Digg and check out the top posts for the past 24 hours.