RIAA Countersued, Plot Thickens

The Recording Industry Association of America (RIAA) has been relentless in its pursuit of those individuals found to be taking part in peer-to-peer music sharing. Numerous lawsuits have been filed by the RIAA, most of which are settled out of court for an arbitrary fee.

Microsoft To Counter Apple With Zune Phone?

The buzz surrounding the announcement of Apple's iPhone has reached feverish proportions throughout the blogosphere in recent weeks. Not wanting to be left out of the smartphone party, rumors are now circulating that Microsoft is working on plans to develop its own Zune branded cellular phone.

Marketers Still Missing Social Media Target

BIGResearch's latest simultaneous Media Usage Study raises a big flag for marketers and PR practitioners: you're operating in a new reality of a consumer controlled communication model.

2 Faces of Demand Management

As I continue my journey through the terminology difficulties of modern IT management, one issue that keeps coming up (as recently as this week's IQPC IT Governance conference, where I spoke) is the question: