Hiring an Ideas Guy

Online Consumers Can Get Satisfaction

Customer satisfaction with the e-commerce industry has improved for the second year in a row and is close to an all time high, according to the American Customer Satisfaction Index, released today by the University of Michigan with e-commerce partner ForeSee Results. The e-commerce industry received a score of 80.0 on ACSI’s 100-point scale, almost breaking its previous record in 2003 with a score of…

Compete.com Improvements

Compete announced today that they rolled out some enhancements to the Compete.com site. Compete is now a site I’m visiting more often to research web publishers and get a different look at data instead of just using Alexa.

Google Waxes Philosophical, Confuses Everyone

There's been a lot of lofty rhetoric effluviating (CAUTION: made-up word) out of Mountain View lately. Vinton Cerf and Eric Schmidt seem to agree that human nature, just like on Earth, makes for rotten digital societies – which is why Larry Page is working on a brain-based algorithm to fix it.

Time To Play

On the whole, Google’s search properties are doing well – a recent analysis showed a 24% year-over-year improvement. There’s a lot of variation among those properties, however. Google Video was the clear winner, with a gain of 545%, but Froogle, Google Alerts, and Google Local all suffered losses.

Verifying Google Maps Listing

So everyone and their mother is now giving out local SEO advice about getting listed in the local search engines/internet yellow pages. Recently articles were published on Entrepreneur.com and MSNBC which both of course suggested getting listed in these local directories including Google Maps. Sound advice indeed.