JetBlue Customer Bill Of Rights

If you were trying to fly in or out of the North East U.S. a few weeks ago you’ll no doubt remember the problem JetBlue was having in keeping flights in the air and on schedule. The problems started with an ice storm that naturally led to flights being grounded, but once air travel resumed JetBlue found itself lagging in getting their operation running again.…

Blog Influence Grows

Not every company believes they should be writing blogs, but that doesn’t mean they don’t find blogs important. Just listen to Steve Swasey, Director of Corporate Communications for Internet video renter Netflix: “We don’t have a Netflix blog by design—our philosophy is to let our customers speak.”

Digg Burying Stories from Unbanned Domains

As you may know, digg recently unbanned a lot of domains, and www.mapelli.info was amongst them. They claimed they have improved their algorithm to easily detect spammy content, and that there’s no need to ban domains now.