Analyzing Attention

Read/Write Web had a good overview the attention economy the other week,written by Alex Iskold and edited by Richard MacManus.  They suggest information overload will be solved through personalization and explain the trust issues of information metadata.  Unfortunately, the analysis is flawed on both the cause and scope of the solution.

More Link Data From Google Webmaster Tools

Have you been using the link data Google now provides through Webmaster Tools? Do you wish Google provided even more information? I know I do. Well Google hasn’t made any changes to the tool, but thanks to Joost de Valk you can now pull a little more data from all those links Google is reporting.

Poor Customer Service Exposed

My saga of bad customer service continues… The Charter Fiasco A couple of months back my monthly bill for internet service at home changed from $34.99 to $39.94. Raises in fees are a fact of life and I never gave the $5 monthly increase more than a couple of seconds thought. That was until I got my bill last month which added an additional $15…