Google’s Got The 411

Don't have access to a computer or phone book but need to find the number of a local business? Google Labs has launched an "experiment" that provides free 411 services.

Yahoo & Friends to Challenge iPod

A new consortium of challengers has banded together to dethrone Apple as the undisputed champion of portable media devices. Yahoo, Sandisk, and Zing have teamed up to release a new wireless mp3 player that the companies hope will steal away some market share from the iPod.

Why You Can’t Just “Destroy” Your Online Past

The latest Business Week article, “Web Attack“, looks at how you should monitor your web reputation and steps you can take to try and respond to negative reviews, blogs and forums, etc. Reputation monitoring and management is a vital tactic for any company (or individual) interested in what the web has to say about them, but it’s important to know that “engaging” your critics does not mean using…