Category: Archive

The Dilemma of Shipping and Handling

In the middle of last year (June 2001), Amazon.com made headlines by announcing that they were going to offer free shipping and handling for any purchases over $99. Is this a trend for the future? Maybe…but only for the rich.

While Amazon’s offer brought millions of dollars worth of publicity to the company, not too many of us regular ecommerce website owners can afford to offer free shipping and handling. The latest issue of eMarketer’s “eCommerce: B2C & Demographics” emphatically states that shipping and handling is a “sizable” business expense. The online metrics company, Jupiter, stated that 45% of ecommerce website owners loose money on shipping and handling.

The Psychology of Color in Marketing Materials

Market researchers have had a field day identifying the colors and the likely effect they have upon us. However, the effects of color differ among different cultures, so the attitudes and preferences of your target audience should be a consideration when you plan your design of any promotional materials. For example, white is the color of death in Chinese culture, but purple represents death in Brazil. Yellow is sacred to the Chinese, but signified sadness in Greece and jealousy in France. In North America, green is typically associated with jealousy. People from tropical countries respond most favorably to warm colors, people from northern climates prefer the cooler colors.

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