Customer Service is a Class Act
Here's a question for you: What's the difference between great service and great services? Let me tell you a quick…
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WebProWorld Staff is the editorial byline for articles published by WebProWorld.
Here's a question for you: What's the difference between great service and great services? Let me tell you a quick…
A missive from the "sales follies" department. Joel Snyder, from NetworkWorld, was trying to help a consulting client of his…
Sun Microsystems plans to open source major elements of the Sun Java Studio Enterprise as a project on NetBeans.org. This…
What benefits you can give your clients that will be different from the average Joe Consultant?
MySpace.com has garnered a lot of attention lately as the 70 million member website became teen phenom. Though the loyal…
News Corp., being very proactive to protect its jewel of the web MySpace.com, has teamed up with the National Center…
Everytime Google offers a free service, there's one guarantee: People will get paranoid.
Carl-Henric Svanberg, CEO of telecom hardware maker Ericsson, said his company has no interest in acquiring Juniper Networks.
The CRM company wants to extend its applications to mobile platforms, and the Sendia acquisition will help with Salesforce's launch…
A multiyear agreement between Oracle and MySQL over the InnoDB storage engine license should put an end to fears of…