Ways to Help Digg Get Better

Before too much time goes by, I wanted to take note of something that Muhammad Saleem wrote over on his blog The Mu Life about 7 ways to improve Digg.

Muhammad, who is not only a top digger but also a top Netscape submitter and anchor, has clearly thought a lot about some of the flaws with the Digg model – including things such as the “Bury Brigade” and the problems with comments – and I think some of his suggestions make a lot of sense.

One of the most important recommendations, I think, is the first: Listen to the community. And I would add to that: “respond to the community.” If there’s one thing that Digg has not been terribly good at – during all the criticism about the changes to its algorithm to stop the “gaming” of the site, and the various other problems it has experienced – it’s responding to and interacting with the community.

At times, it seems like Kevin Rose and the gang want to have a community-run news site, but without having to actually deal with the community, or like they think that if they tinker with enough things behind the scenes it will become a smooth-running machine and no input from them will be required. I would argue they are wrong on both counts. A community isn’t a machine but a garden, and it takes work to cultivate and keep the weeds from taking over.

Muhammad has a bunch of other good suggestions, including retiring the Bury Brigade – which Steve O’Hear of ZDNet has been on the receiving end of – and being more explicit about the moderating and filtering of content that occurs behind the scenes at Digg. I encourage you to go and read the rest.

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Mathew Ingram is a
technology writer and blogger for the Globe and Mail, a national
newspaper based in Toronto, and also writes about the Web and media at
www.mathewingram.com/work and www.mathewingram.com/media.

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