You thought you had an effective meeting until one participant disagreed with everyone else. Then others took sides. Now the meeting is deadlocked. Here’s what to do.
First, realize that a meeting is a vehicle for resolving differences. So, your first strategy should be to let the disagreement proceed, waiting for it to resolve itself. If the participants become mired in a disagreement, then you need to change the process.
Approach 1: Form a subcommittee
Ask for volunteers from the opposing viewpoints to form a subcommittee to resolve the issue. This is a useful approach, because: 1) The issue may require extensive research, which is best completed outside the meeting, 2) The people who caused the deadlock will be responsible for solving it, or 3) The effort to resolve the issue will test its priority. That is, if no one wants to spend time finding a solution, then perhaps the issue (or at least the controversy) is unimportant.
Ask for a subcommittee by saying:
“There seem to be concerns about this issue. Rather than use everyone’s time in the meeting, I want a subcommittee to resolve this and report back to us. Who wants to be on it?”
Approach 2: Ask for an analysis
If a minority obstructs resolution, ask them to analyze the issue and propose alternatives. You can say:
“You seem to view this issue differently. Could you help us understand your position by preparing an analysis of the issue with workable alternatives?”
As with a subcommittee, this approach will either uncover essential considerations or test commitment. In either case, it moves the deadlock out of the meeting so you can proceed.
Use these techniques to hold effective meetings by putting your work back on track.
IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com