Listening to Customers, Not “Bowing to Pressure”
From a business standpoint, one of the critical advantages social media bring to the table is the ability to tap…
Part of the
network
network
Tag: listening
Is Google Going to Start Listening to Its Customers?
As Karen Wickre of the Google Blog team says it's been quite A year in Google blogging.
Cool Listening and Podcastings 3rd Anniversary
I was in the UK at the weekend to organize a couple of things re my move there next week.
Another Test of ‘is Microsoft listening?’
Rod Boothby, a manager with Ernst & Young, has an awesome post about what he wants from a Web Office,…
Podcasting – Is Anybody Really Listening?
Is it me, or is everyone podcasting these days?
Dells Listening To BloggersFinally
Jeff Jarvis and his blog Buzz Machine have created some public relations issues for Dell Inc. From a PR standpoint,…
Bite Your Tongue
Most people don't realize how powerful a negotiating tool silence is. I discovered exactly how effective as I recently observed…
Unconditional Listening
I've always been called a good listener. People I barely know feel comfortable sharing intimate details with me, and I…
Science and Psychology: The 2 Business Miracles
Psychology and Science are formidable and innovative forces taking the business world by storm. And you can benefit enormously from…
I WONDER – Do We Listen?
The other day I was in 3 conference calls and missed a 4th due to not being able to stay…
